Customers of the on-demand versions of e-Classifieds are entitled to unlimited support forever, for as long as you continue to use the program. You can receive technical support for your on-demand e-Classifieds solution at any time, day or night, 365 days a year. They also include free and immediate installation, so you have instant access to your classifieds site as soon as your account is created. They also include free upgrades forever. For technical support or customer service for your on-demand version of e-Classifieds, please post a ticket in your Hagen Hosting Control Panel.
The older, distributed versions of e-Classifieds do not include any free tech support or customer service of any kind. If you need technical support or customer service of any kind for the distributed versions, you will need to purchase technical support blocks through our online shopping cart. In the alternative, you may want to consider upgrading to one of the new on-demand versions of e-Classifieds, as they include free tech support forever.